Terms & Conditions

Jozzby Bazar

We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Thanks for using our products and services Services. The Services are provided by Jossby Technologies India Pvt Ltd. Jozzby Bazar,

Note: Our Privacy Policy is subjected to change at any time without notice. To make sure you are aware of changes, please review this policy periodically.

By visiting this website or mobile application you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website or app.

By mere use of the website, you expressly consent to our use and disclose of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

You must follow any policies made available to you within the Services. Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload, submit, store, send or receive content to or through our Services, you give Jozzby bazar (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Jozzby bazar Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.

Jozzby bazar.com offers only full Return in the following cases:

  1. Received damaged goods during transit, Unpacking Video Required.
  2. Received product is different from the ordered product. Unpacking Video Required.
  3. Received product has a manufacturing defect.
  4. Outer Packaging damaged upon delivery. Photos of the shipment. unboxing video required.

Return requests can be raised from 7 working Days of product delivery. After the return request is raised, the Jozzby bazar.com team will check and approve the return request.

Normally, shipping from Jozzby bazar can take anywhere between 10 – 15 business days for a single order.

Jozzby bazar will begin processing the order as soon as it is received. It takes around 7 days to process the order and around 7 days to ship the order. These timelines are subject to change within the organization.

We do not ship backorders. Every item on our website is usually in stock. In the rare case of an item being unavailable we will contact you within 5 days of placing the order and initiate either a refund or a replacement depending on the customer.

Only 1 shipping address can be processed per order, if you had multiple addresses, you would like items shipped to, please treat them as separate orders.

It is pertinent to note that this policy shall be read together with other policies issued by us on our website. By listing your goods/products on our website you automatically are bound by this Anti-counterfeiting policy.

‘Counterfeit Product’ refers to those products that are fake, or has been replicated, manufactured, duplicated, or reproduced illegally, copied to pass off as being an original product or anything that may violate third party intellectual property rights.

Products offered for sale on Jozzby bazar must be authentic as buyers trust that they can always buy with confidence on Jozzby bazar. Counterfeit Products are strictly barred and any failure or negligence in adhering to this policy shall result in any or all the actions listed below: (i) Jozzby bazar may withhold the funds; (ii) loss of selling privileges on our site; (iii) clearance of the inventory in our possession; (iv) cancelling all listings on the search result; (v) suspension/blacklisting of the account and such other legal consequences.

To deter engaging in Counterfeit Products, we work with manufacturers, rights holders, content owners, vendors, and sellers to improve the ways we detect and prevent Counterfeit Products from reaching our customers. Where it comes to our notice that the seller has been listing goods which does not seem to be a genuine product, then we shall issue a notice requiring you to furnish documents, invoices or such other documents which proves the authenticity of the goods listed by you and any failure to furnish such documents within a period of 7 working days shall automatically lead to suspension of your account with us and may result in other consequences mentioned above.

All suspected listings shall be removed based on our perusal and review of the products sold by the supplier. In addition to suspension of the accounts and other measures mentioned above, suppliers indulging in the sale of Counterfeit Products shall be subject to punishments both in the nature of criminal and civil, which shall include imposition of fines, imprisonment, injunctions, damages for the losses suffered by the registered proprietor or any third-party rights holders owing to the sale of counterfeited goods, payment of the attorney’s fees and such other damages as the courts may impose.

Jozzby bazar endeavours and strives to provide a platform which ensures a trustworthy and a memorable shopping experience. To provide this, we require that the sellers by selling their goods/products on our website agree that:

  1. Jozzby bazar does not condone, tolerate, and encourage the sale of Counterfeit Products.
  2. You shall not sell those products which have been reproduced, replicated, or manufactured illegally.
  3. You must provide all details about the products which exhibits the authenticity of the products sold by you on our website.
  4. You shall not hide or blur logos or any parts of the goods.
  5. You shall not list goods if you believe it is not genuine or if you are unable to confirm its authenticity.

Jozzby bazar’s cancellation policy highlights the conditions for cancellation of purchases as per the terms and conditions detailed below:

Can a user cancel their order on Jozzby bazar?
Yes. You can cancel the order if the status reflects packed/shipped, as long as the cancellation option is available on the website. Once the order is cancelled at this stage, the entire amount of the order is refunded to you.

How does one cancel their order?
Login to your account on Jozzby bazar.in. Click on “My Orders” in the Main Menu of the website and then select the item(s) or order(s) you wish to cancel.

My order has been cancelled. How long till I receive my refund?
If cash on delivery is your selected payment option, the advance payment will be refunded to you if the cancellation has been done before dispatch of your order. Where payments have been made via Credit/Debit card or Net Banking, you will receive the refund within 4 working days from the time of the order cancellation.

Terms of Cancellation

  1. Where the user decides to cancel the purchase, it should be done prior to dispatch of your order. You can do so by referring to the unique order number received by you and request for cancellation by clicking the cancel button on the App against that order(s)/ item(s).
  2. Where a user has requested cancellation prior to dispatch of the order, Jozzby bazar shall institute refund within 4 business days from the date of which the user has requested the cancellation.
  3. Where payment has been made via COD and an Advance Booking Amount has been paid, the advance payment will be refunded to you if the cancellation has been done before dispatch of your order. You will receive the refund within 4 business days from the time the request for cancellation has been received by us.
  4. Where payment has been made via Credit/Debit card or Net Banking, you will receive the refund within 4 business days from the time the request for cancellation has been received by us. All refunds shall be subject to applicable charges as may be deducted by the user’s bank. All such refunds will be refunded back to the same source of payment which was used while placing the order.
  5. Jozzby bazar does not accept post-dispatch cancellation of orders.
  6. Where payment has been made via COD and an Advance Booking Amount has been paid, if there is a cancellation post-dispatch of an order – the Advance Booking Amount will be forfeited and will not be refunded back to the customer. This is only applicable for orders which are already dispatched by the supplier. Cancellations are possible only before dispatch of any order. We have costs associated with logistics after dispatch and therefore we take a cancellation fee to cover the cost.
  7. Where payment has been made via Credit/Debit card or Net Banking, and if there is a cancellation post-dispatch of an order – a 5% penalty will be levied and the remaining 95% of the Order Value will be refunded back to the customer. This is only applicable for orders which are already dispatched by the supplier. Cancellations are possible only before dispatch of any order. You will receive the refund within 4 business days from the time the package is returned to the supplier. We have costs associated with logistics after dispatch and therefore we take a cancellation fee to cover the cost.

PURPOSE
Credit facility will be provided to the qualifying customers at the sole discretion of Jozzby bazar. This policy will be applicable to the customers located within India.

CREDIT APPLICATION AND CUSTOMER EVALUATION
Any new credit applications along with the required documents will be reviewed by the credit department of Jozzby bazar, which will approve the customer who will be eligible to get the credit on case-to-case basis and decide the credit amount. The customer shall provide the following information and the documents along with the credit applications:

  1. Full name of the customer:
  2. Registered address/current address:
  3. Certificate of Incorporation:
  4. PAN Number:
  5. GST Number:

The credit team may after review of the credit application and the documents ask for the additional information/documents from the customer. The customer shall provide all the information/documents as required.

CREDIT AND PAYMENT TERMS

  1. Credit Period: Net 30 days apply to all credit payback arrangements.
  2. Credit Limit Allowed: Jozzby bazar offers credit to qualified customers up to 20,00,000 INR. No interest in repayment within the credit period duration. Late Payments attract interest charges & penalties.
  3. Guarantees: Before granting credit, the credit department’s head of Jozzby bazar might increase or reduce the credit line and require a personal, corporate, or bank guarantee from the customer.
  4. Default Terms: Jozzby bazar is not liable for any legal action taken by credit partners for their recovery of credit dues.

CREDIT TEAM ROLE
The credit manager at Jozzby bazar has the sole power overextending credit to customer and communicating with the customer about the credit details. Other team members of the credit team will only contact customer (i) to provide them with the clarifications as may be required by the customer; (ii) send the bills; (iii) demand for the payment.

GENERAL TERMS:

This Product Listing Policy lays down the terms and conditions for appropriate listing of the products on our platform. You shall refrain from posting or selling any content or commodities that are forbidden or unlawful under the Indian federal, state, or local legislation on the Jozzby bazar Platform.

Posting any content or listing any of the items below is strictly prohibited unless Jozzby bazar expressly approves it in writing:

(ON THE OTHER HAND, THIS LIST IS NOT INTENDED TO BE COMPLETE OR INFORMATIVE.)

  • It is prohibited to post items on Jozzby bazar that encourages illegal behaviour.
  • Securities such as Stocks, bonds, financial interests, and other assets.
  • Lotteries, raffles, and contests and any such examples of giveaways.
  • Listing of products that are racially, religiously, or ethnically insulting, or promote hatred, violence, or racial or religious bigotry.
  • Additional limitations and prohibitions may be applied by Jozzby bazar on items that do not provide a physical product or service, such as digital currencies and advertisements that are solely meant to gather user data.
  • Any sexual content or pornography that might outrage the sentiments

SPECIFICALLY PROHIBITED AND CONTROLLED ITEMS:

  1. NARCOTIC DRUGS AND PSYCHOTROPIC SUBSTANCES:
  • All items primarily intended or designed for use in making, hiding, or using a restricted substance are considered drug paraphernalia.
  • Narcotics, psychotropic drugs, natural drugs, synthetic drugs, steroids, and any other drugs or substances whose sale is prohibited by any other law applicable within the territory of India are prohibited from being listed or sold on Jozzby bazar.
  • Materials that aid in the smuggling, storage, trafficking, transit, and manufacturing of illicit narcotics (e.g., marijuana grow lights) are listed or sold, as are publications and other media that provide information about illicit drug production.
  1. INTELLECTUAL PROPERTY RIGHTS INFRINGING PRODUCTS
  • Replica and Counterfeit Items are not permitted to be posted.
  • Unauthorized Copies of Intellectual Property are not allowed to be listed.
  1. FIREARMS AND EXPLOSIVE, HAZARDOUS CHEMICALS:
  • Explosives, as well as related detonation equipment.
  • Toxic and lethal compounds, including radioactive materials.
  • Fireworks, firecrackers, and related items are prohibited from being mentioned. Where the User is officially licensed to sell these products, an exemption can be issued.
  • Any service, training, procedure, or aid in the manufacturing of biological, chemical, or nuclear weapons, as well as any other WMDs or known related agents is prohibited.
  • It is illegal to advertise, sell, or buy guns, military munitions, weapons (including explosive weapons), and/or related parts and components (whether integral or otherwise).
  1. ITEMS ISSUED BY THE GOVERNMENT, LAW ENFORCEMENT, AND MILITARY:
  • Items of clothing or identification that imitate or pretend to be official government uniforms.
  • Product listings of government issued services and goods.
  • Badges issued by law-enforcement authority, including badges of law-enforcement authorities from other countries.
  • Military achievements such as medals, and honours, including items that have a stylistic resemblance.
  • Police officer’s uniforms, insignia, and law-enforcement driven vehicles.
  • Any sort of invoice or receipt for sale or listing (including blank, pre-filled, or value-added invoices or receipts).
  • Jozzby bazar does not allow listings with the express purpose of collecting user information or raising revenue.
  1. ILLICIT PURPOSES OF CIRCUMVENTION DEVICES AND OTHER EQUIPMENT:
  • Gaining access to television programs (such as satellite and cable television), the internet, phone, data, or other restricted, limited, or premium services by way of devices such as Descramblers.
  • Interfering with approved radio communications, such as cellular and personal communication services, police radar, global positioning systems (GPS), and wireless networking services, by devices intended for blocking, jamming, or interfering with wireless network connections.
  • The listing or sale of equipment and devices for espionage or intercepting wire, oral, and electronic communications.
  • ATM card readers and “skimmers”.
  • Any other unapproved circumvention devices not specified above are also strictly prohibited.
  1. ARTIFACTS, COLLECTIONS, AND PRECIOUS METALS:
  • Currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards, investment interest, currency in digital or intangible form (e.g., crypto currency), as well as the equipment and materials needed to manufacture such commodities, are all prohibited to be listed on Jozzby bazar;
  • Fakes of the aforementioned objects, as well as legal banknotes and stamps.
  • Coin replicas sold, as collectibles must be clearly labelled “COPY,” “REPRODUCTION,” or “REPLICA,” and follow local laws.
  • Rough diamonds and “conflict minerals” from non-compliant countries.
  • Items, cultural relics, historical burial markers, and other comparable artifacts are protected under Indian law.
  1. PROTECTED FLORA AND FAUNA AND REMAINS:7. PROTECTED FLORA AND FAUNA AND REMAINS:
  • Any animal protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation being listed or sold (including animal parts such as pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory, and other components).
  1. THREAT TO NATIONAL SECURITY:
  • Any publication or other form of media that reveals state secrets or information that could jeopardize national security or public order.
  • Any information that promotes or advocates for national sovereignty violations, terrorist organizations, or racial, gender, or religious discrimination.
  • Postings that are racially or ethnically offensive.
  • Materials that advocate for, promote, or otherwise encourage fascism, Nazism, and other extremist ideologies.
  1. TOBACCO & TOBACCO RELATED PRODUCTS:
  • Tobacco goods, including cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, chewing tobacco, and tobacco leaf, are not permitted on Jozzby bazar.
  1. ALOCHOLIC BEVERAGES
  • The posting of alcoholic beverages, including but not limited to Beer, Wine, Whisky, Gin, Vodka, and Rum is strictly prohibited on Jozzby bazar.

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please refer below for more information on our return policy.

  1. How do I return the product?
  • Sign in to your Jozzby bazar account on the app/website.
  • Find the order in my orders, click on “return item” button.
  • Find the item(s) you want to return and enter the reason for return
  • Fill in the appropriate detail such as email, phone number, net banking/ bank/cancelled cheque/UPI details and address for pick up in 3 working days.
  • Your return request may need to go through a verification process depending on the type of product you want to return.
  • Refund will be initiated and processed within 2 working days of product reaching the seller.
  • Your request will be fulfilled according to the Jozzby bazar returns/replacement guarantee.
  1. How do I place an exchange request on Jozzby bazar?

If you would like to exchange your products purchased, kindly follow the following steps:

  • Under the “My Orders” area of the App/Website, you can create an exchange for products purchased from Jozzby bazar within the stated return/exchange time (see product details page for the same). You will be able to proceed and generate an exchange id if your address is suitable for exchange. Please keep a record of your exchange id for future use.
  • Place the product in a packet but do not seal it. Please make sure the product is unused, unwashed, and has all the tags intact.
  • Give the original product to our delivery person, and he will give you the replacement. Please make sure you have the original item on hand and that the exchange item is being sent to the same address as the original item.
  • Track the status of your exchange request under “My orders” of the app/website.
  1. Can I return the product to the delivery person if I did not like it?
  • You can establish a Return on App or Website and we have a very flexible policy. Our courier partners have been told not to accept a package as a return while making a package delivery to avoid any confusion or delays.
  1. What are the non-returnable products at Jozzby bazar?
  • That the Product has been utilised.
  • The Product has been washed.
  • The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the user.
  • Where the Product has been damaged.
  • In case of undergarments and hosiery, product returns will not be accepted.
  • In case of jewellery, the products returned are fake or counterfeit.
  • That Jozzby bazar is satisfied that the Product has been rendered defective or unusable.
  • Where the user breaches the Cancellation, Return and Refund Policy.
  1. Where payment had been made by cash on delivery, how do I get refund?
  • In this regard you are required to update your bank details via a Cancelled Cheque while creating a request for return.
  1. When is the refund for my return provided?
  • We share a promised pick-up date once the Return ID is generated. Your return order will be picked up on that date. As soon as the Return ID is generated, we shall inform you of the projected return date.
  1. Further terms applicable to Refund:
  • If, after conducting quality checks, it is determined that the Product being returned entitles the User to a refund, Jozzby bazar will commence the process of refunding the cash paid by the User towards the purchase of a Product. It is also clarified that Jozzby bazar is not obligated to refund or return any Product that it determines to be ineligible for a refund or return based on such quality checks.
  • Except in the instance of a Product that is defective at the time of delivery, the refund that a User is entitled to does not include cash paid towards shipping charges or any other such charges that may be applicable from time to time (for reasons attributable to and accepted by Jozzby bazar after due verification at its sole discretion).
  • Jozzby bazar will make every reasonable effort to keep the User informed about the status of the refund by sending updates to the User’s registered phone number and email address. Jozzby bazar disclaims any and all liability that may emerge as a result of its failure to keep the User informed about the refund status.
  • If Jozzby bazar accepts the refund request without objection, the refund should reflect in the User’s bank account within a reasonable time (according to the User’s bank’s restrictions in the event of bank account/credit card refunds) after Jozzby bazar initiates the refund.
  1. Please note:
  • Received damaged goods during transit: Unpacking Video Required.
  • Received product is different from the ordered product: Unpacking Video Required.
  • Received product has a manufacturing defect: Unpacking Video Required.
  • Product will not be returned if tag on the product is lost or if the invoice is lost.

Within 3 days of the purchase date, all returns must be postmarked. All returned items must be brand new and untampered, with all tags and labels attached. Within 3 days of delivery, this item is returnable. This item can be exchanged for a different size or colour or returned for a full refund.

For a successful refund/replacement, please preserve the item in its original condition, with the brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging. Before giving a refund or replacement, we may contact you to determine the product’s damage or defect. If the product of your choice is unavailable in your preferred size or colour or model, or if it is out of stock, you may decide that you want your money back. In this scenario, you may choose Refund to have your money returned to you.

  1. Easy refund option:
  • As an IMP transfer if you have paid via cash-on-delivery;
    o Enter your Net banking details or share a cancelled cheque or debit/credit card details and UPI details that was used during placing the order. o After filling all the appropriate details click “submit “to return.
  • Your money will reach you in 2 working days of product reaching the seller.
  1. Contact Us:
  • If you have any questions concerning our return policy, please contact us at:
    [phone number] email address: help@jozzbybazar.in

You agree to the Terms of Use by using our services (defined herein below). Please take the time to read them thoroughly.

If you disagree with any part of these Terms of Use, you must not use the Platform or Services. You accept these Terms of Use by continuing to use the site and the Services, which we may change from time to time. Please check back here to see if the Jozzby bazar Terms of Use have changed.

These policies are published in accordance with the provisions of the applicable laws and are an ‘electronic record’ as contemplated under the applicable laws. These terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.

1) USER ACCOUNT, PASSWORD AND SECURITY:

You are completely responsible for keeping your Display Name and Password secure, as well as all activities that occur under your Display Name, when you use the Platform. You acknowledge that we have the right to suspend, terminate, or ban your access to the Platform indefinitely if you provide any information that is untrue, inaccurate, out of date, or incomplete. You agree to:

  • Report any unauthorized use or breach of your password or account to Jozzby bazar at once.
  • Make sure you log out of your account when you conclude your session.

2) SERVICES:

Jozzby bazar allows customers to buy original items from a variety of fashion and lifestyle brands, such as clothes, footwear, and accessories (collectively, “Products”), through the Platform (our “Services”). The Products can be purchased using a variety of payment methods on the Platform. The sale/purchase of Products will be subject to certain sale policies, such as cancellation policies, exchange policies, return policies, and so on.

It has been specified that users must verify that the product being returned is unused and has all the original tags attached when submitting a return request. If the Products are returned by the user is used, damaged, or lacking the original tags, the user’s return request will be denied, and the Product will be re-shipped back to the customer. The user will not be eligible for a refund if the return request is denied, and Jozzby bazar will not be held liable in this event.

Additionally, if the user refuses to accept delivery of the re-shipped Products, the user will lose his or her right to a refund, and Jozzby bazar will not be responsible for the re-shipped Product’s return or refund. Furthermore, these Terms of Use may supplement Product-specific terms that are published alongside that Product.

3) USER WARRANTIES AND RESTRICTIONS:

You may only use the Platform for reasonable and authorized purposes, and you agree not to engage in any illegal or harmful behaviour to the Platform or its content. You are granted a limited license to access and use the Platform solely for the purpose of receiving the Services, subject to these Terms.

  1. A) You may not:
  • Delete or edit any content on the Platform that you do not own or have express authorization to modify, including but not limited to information about the Services, their performance, sales or price, legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos.
  • Disassemble, decompile, or reverse engineer the content.
  • Use the Services in any way that is illegal or detrimental to Jozzby bazar or any other person or entity, as decided solely by Jozzby bazar.
  • Using any engine, software, tool, agent, or other method to traverse or search the Platform (such as spiders, robots, avatars, worms, time bombs, easter eggs, cancel bots, intelligent agents, and so on).
  • Make false or harmful claims about the Services, the Platform, that is prohibited by Jozzby bazar.
  • Post, copy, submit, upload, distribute, or otherwise make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Platform and/or Services or any connected network, or otherwise interfere with any person’s or entity’s use or enjoyment of the Platform and/or Services.
  • Engage in any antisocial, disruptive, or destructive behaviour, such as “flaming”, “spamming”, “flooding”, “trolling”, “phishing”, and “grieving” as those terms are frequently understood and associated with the internet; or
  • Post or upload any content that is libellous, defamatory, abusive, threatening, harassing, hateful, or offensive, or that violates any third-party law or right.
  1. B) Do not host, display, upload, modify, publish, transmit, update, or share on or through the Platform, any information that:
  • Belongs to someone else and to which they have no legal claim.
  • Is blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically unpleasant, insulting, linked to or supporting money laundering or gambling, or otherwise damaging in any way.
  • Harms minors in any way.
  • Infringes on any patent, trademark, copyright, or other kind of intellectual property.
  • Violates any law for the time being in force.
  • Deceives or misleads addressee regarding the origin of such messages, or conveys any material that is grossly insulting or frightening.
  • Impersonates or defames any other person; or
  • Contains software viruses or other computer code, files, or programmes that are designed to disrupt, destroy, or limit the functionality of any computer resource.
  1. C) You will not be involved in the transmission of sensitive and personal information while accessing or using the Platform, including but not limited to account information as defined under the applicable laws.
  2. D) You represent and warrant to Jozzby bazar that you are at least 18 years old, that your use of the Platform and/or Services will not violate any relevant law or regulation, and that all information provided to Jozzby bazar in connection with the Platform and/or Services is truthful and correct.

4) MANNER OF USE OF PLATFORM:

  1. A) An order for the purchase of a Product placed by you constitutes an offer. All orders you place on the Platforms are contingent on the Product’s availability, Jozzby bazar’s acceptance of your offer, and your continuous compliance with these Terms. You understand and agree that you are accessing the Platform’s Services at your own risk and that you will use your best judgment before engaging in any transactions through the Platform. You may place orders for the products and at the prices specified on the Platform.
  2. B) You agree and accept that you will be responsible for paying for the Services they provide on the Platform. Jozzby bazar allows online payments via credit card, debit card, net banking, and other payment mechanisms when the Platform makes them available. The Fees and Payment Policy governs your payments made through the Platform for the purchase of Products.
  3. C) All information on third parties, such as vendors and the Products offered on the Platforms (“Third Party Information”), is given exclusively for informational purposes. Jozzby bazar does not endorse Third Party Information and is not liable for any mistakes or representations made by the Third-Party Information. You access the Third-Party Information at your own risk.
  4. D) If you are permitted to cancel any order placed on the Platform, you must return the Products purchased on the Platform in accordance with the Platform’s Cancellation, Return, and Refund Policy.

5) DISCLAIMER OF WARRANTIES:

  1. A) Jozzby bazar strives to make your access and usage of the Platform seamless and free of errors. However, Jozzby bazar may pause or restrict your access from time to time to carry out maintenance of the Platform. Do be mindful that Jozzby bazar is not responsible for any issues that may arise with regards or access or usage due to Internet based problems at your end. At any time, Jozzby bazar has the right to restrict access to the Platform, terminate accounts, remove, or edit content at its sole discretion.
  2. B) Jozzby bazar does not pre-screen the content on its Platform, which contains user-generated and expert-generated perspectives. Jozzby bazar makes no claim to the text, files, images (including photos, videos, sounds, and musical works), or any other user-generated content that you may submit or post on the Platform. You retain ownership of any rights that they may have in any user generated content you upload on the Platform, subject to the limited license set out below. Jozzby bazar will make every effort to monitor, alter, or remove any user-generated content that it deems suitable or necessary. Jozzby bazar makes no representations or warranties as to the accuracy, completeness, or timeliness of any user-generated content on the Platform, or that it will not offend or upset anybody, or that it will not infringe on third-party intellectual property rights.
  3. C) Jozzby bazar provides visual representations on the Platforms, such as graphics, illustrations, pictures, images, videos, charts, screenshots, infographics, and other visual aids, to assist you in recognizing the Products of your choosing. Jozzby bazar will take efforts to make accurate visual representation, however this is not a guarantee or warranty to the accuracy of the visual representation or descriptions of a product in comparison to the actual product received by you. For a variety of reasons, the look of the Product when delivered may differ.
  4. D) The Services provided by the Jozzby bazar Platform are provided “as is” and on “as available” basis. They are without any representations or warranties, both, express and implied, excluding where it is specified in writing. Jozzby bazar makes no promises or guarantees whatsoever.

 

6) INDEMNITY:

You shall indemnify and keep indemnified Jozzby bazar and its directors, employees, customers, affiliates, and agents harmless from and against all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs, including attorney’s fees and court costs, which Jozzby bazar may incur, pay or become responsible as a facilitator as a result of your breach or alleged breach of the representations or obligations under the Terms of Use. Jozzby bazar or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive, or consequential damages, including loss of profits, incurred by the member or any third party, in connection with the offer.

7) TERMINATION:

The terms set out here shall be applicable from the date of publication on the platform.

  • In the event of a breach of any of these Terms, misrepresentation of information, any unlawful action by you, or if Jozzby bazar is unable to verify or authenticate any information given by you, Jozzby bazar retains the right to stop or cancel its Services.
  • (ii) You have the right to end the Agreement at any time by ceasing to use the Services or the Platform. You will be required to pay for any purchases made on the platform, as well as any other unfulfilled obligations that have accumulated prior to termination, if you have terminated the agreement.

8) FORCE MAJEURE:

Jozzby bazar shall not be liable to you for failure or delay of performance of its obligations, to the extent that such failure or delay is caused by riots, civil commotion, wars, hostilities, pandemic, epidemic, embargoes, actions by governments or any agency thereof, acts of God, storms, fires, accidents, strikes, sabotage, explosions or other similar or different contingencies beyond the reasonable control of the Party.

9) LIMITATION OF LIABILITY:

In no event shall Jozzby bazar be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  • the use or the inability to use the Services or Products.
  • unauthorized access to or alteration of the user’s transmissions or data.
  • Breach of condition, representations, or warranties by the manufacturer of the Product.
  • Any other matter relating to the services including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Platform or Service.

10) INTELLECTUAL PROPERTY RIGHTS

All content included on the App/website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Jozzby bazar, its affiliates, associates, or its content suppliers and is protected by Indian/ International copyright, authors’ rights, and database right laws. The compilation of all content on the App is the exclusive property of Jozzby bazar, its affiliates, associates, or its content suppliers and is protected by laws of Indian/ International copyright and database right laws. All software used on this App is the property of Jozzby bazar, its affiliates, associates, or its software suppliers and is protected by laws of India and international copyright authors rights and database laws.

11) DISCLAIMER

You, being User of the App expressly agree that the use of the App is at Your sole risk. The App and the contents uploaded or provide or shared by other users are made available to the User through the App on an “AS IS” basis and “AS AVAILABLE BASIS” without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability or fitness for a particular purpose or the legality of the products listed or displayed or transacted to the extent permitted by applicable Indian law and Jozzby bazar does not accept any liability for any errors or omissions.

Jozzby bazar shall not be liable or responsible for any actions or inactions of sellers or any breach of conditions, representations or warranties by the sellers or manufacturers of the products and expressly disclaims any and all responsibility and liability in that regard. Jozzby bazar shall not mediate or resolve any dispute or disagreement between the User and the sellers or manufacturers of the products.

12) GOVERNING LAW AND JURISDICTION:

The laws of India shall govern these Terms of Use and all other policies of Jozzby bazar and the Courts of Bangalore, India shall have the exclusive jurisdiction.

13) WAIVER OF COMLIANCE:

Except as other provided in these Terms, any failure by you to comply with any obligation, covenant or agreement contained herein may be waived only by a written notice from Jozzby bazar entitled to the benefits thereof. Consent granted by Jozzby bazar, or waiver of a breach by a user, whether express or implied, shall not be construed as waiver or excuse for any other different or subsequent breach.

14) GRIEVANCE REDRESSAL:

You may submit any grievance with respect to the Platform or the Services or any other policies, including with respect to any abuse on the Platform, including any discrepancies or grievances with respect to processing of information, to the Grievance Officer at: Email Id: help@jozzbybazar.in

Jozzby bazar is dedicated and aims at providing quality goods at desirable prices to businesses and to help suppliers launch their own brands and scale them. This policy provides for an overview of trademark rights and various legal issues that might arise when interacting and selling on Jozzby bazar. Jozzby bazar does not encourage and permit such listings that violate the trademark of registered proprietors.

As frequently used in this policy, the terms “we”, “us”, “our” or “Jozzby bazar” shall mean Jozzby bazar or its successors-in-interest and such permitted assigns or its affiliates, as the case may be and the term “you” shall denote the sellers (persons or entities) selling their goods/services on the Jozzby bazar platform. We always require strict adherence to the policy by the suppliers of goods on this website and any non-permitted use of the Jozzby bazar’s mark in violation of the terms of this policy shall automatically amount to infringement of our registered trademark.

The unauthorized adoption copying, modification, use or publication of these marks is strictly prohibited. Jozzby bazar’s “mark” is a registered trademark of Jozzby bazar and may be used only with Jozzby bazar’s express written permission. The only way to obtain permission to use Jozzby bazar’s trademark is by entering into a written license agreement with Jozzby bazar signed by both Jozzby bazar and the licensee.

Prohibited used of our trademark and trademarks of registered proprietors

  1. Do not remove, alter, or distort any element of Jozzby bazar’s trademarks or branding, which includes modifying Jozzby bazar trademark.
  2. Do not shorten, create abbreviations, or acronyms out of Jozzby bazar trademarks.
  3. Jozzby bazar’s trademarks shall not be used in any manner that expressly or impliedly denotes that Jozzby bazar has any affiliation, sponsorship, endorsement, certification, or approval of your product or company, unless specifically authorized by Jozzby bazar.
  4. Do not display Jozzby bazar’s trademark or branding in such a manner that in Jozzby bazar’s sole opinion is misleading, unfair, defamatory, infringing, obscene, or otherwise objectionable to Jozzby bazar.
  5. Do not display Jozzby bazar trademarks or branding on a site or on material in such a manner which is in contravention with any law or regulation.
  6. Do not use Jozzby bazar’s trademarks in false or misleading advertising.
  7. Do not incorporate Jozzby bazar trademarks or branding into your own product name, service names, trademarks, logos, or company names.
  8. Do not adopt marks, logos, slogans, or designs that are confusingly like Jozzby bazar’s trademarks or branding.
  9. Do not copy or imitate Jozzby bazar’s trade dress, including the look and feel of Jozzby bazar web design properties or Jozzby bazar brand elements, distinctive colour combinations, typography, graphic designs, product icons, or imagery associated with Jozzby bazar.
  10. Do not use or register Jozzby bazar trademarks as or incorporated in social media account names, profiles, or aliases.
  11. Do not register Jozzby bazar trademarks as second or third level domain names.
  12. Do not use Jozzby bazar trademarks in a way that suggests a common, descriptive, or generic meaning.

 

What is a trademark?

A trademark could be said to be a word, design, logo or a symbol or a combination of the same that a company uses to identify its goods or services to enable customers and the public at large to distinguish the goods and services of that company from other companies’ goods and services. Trademark plays a vital role in preventing customer confusion by clearly indicating that the goods or services offered belongs only to the registered proprietor of the trademark.

What does trademark law protect?
Trademark law protects the reputation and goodwill of the registered proprietors of the trademark by deterring non-permitted users from using the trademark of the proprietor. The aim of trademark law is to prevent customer confusion which is guaranteed by distinguishing goods and services of one registered proprietor from another entity’s goods and services. The registration of a mark provides the owner of the mark the exclusive usage of the mark to the exclusion of the public. A trademark owner might be able to stop others from using a particular mark, which is deceptively similar or identical with the registered mark, if using the mark is likely to cause a customer to be confused about whether the product being sold is the trademark owner’s product.

Where are trademarks displayed on detail pages?
Trademarks are majorly displayed on Jozzby bazar’s product detail pages in the form of product and brand names listed on a product detail page. If the brand name is not found in the detail page, the trademark could be found in the seller details once the buyer clicks on the said product.

Do I always need the rights owner’s permission to use a trademark in the creation of a product detail page?
No, merely because you are not the owner of a trademark, that by itself does not denote that you cannot sell another entity’s goods. The trademark law entails that mere dealing with goods of a registered proprietor of a trademark would not amount to infringement unless the said person deals with goods of another person as his/her goods. Usually, the unauthorized use of a trademark in the creation of a detail page is infringing only if it is likely to cause confusion as to the source, endorsement, or affiliation of the goods.

As a seller, when can I use someone else’s trademark in the creation of a product detail page?

Generally, a seller can use someone else’s trademark in the following circumstances:

  1. When selling authentic goods, a seller may use a trademarked name only during trade where he/she discloses expressly that the goods belong to the registered proprietor and not otherwise; (permissible only because the seller is using the trademark to identify an authentic product)
  2. When using a trademarked word in its ordinary dictionary meaning.
  3. When making genuine and bona fide statements that a product is compatible with a trademarked product.

is Counterfeiting?
Counterfeiting is a type of trademark infringement, where a person unlawfully causes reproduction of a registered trademark, or a mark that is very similar to a registered trademark, in connection with the sale of a product that does not come from the trademark holder but appears as if it has been produced by the registered proprietor. It is necessary to use the registered trademark on the product or packaging. Who can report violations of the policy? Jozzby bazar shall take suo moto cognizance of any trademark infringements or it shall investigate requests that are submitted or reported by the trademark holder, their authorized representatives, by the buyers of the products sold on this website.

if I did not know I was violating/had violated someone’s intellectual property?
Sellers are expected to comply with all the Acts, Regulations, Rules, and policies laid down by the Government of India and are also expected to adhere to Jozzby Bazar’s policies. Jozzby Bazar takes cognizance and claims of intellectual property infringement seriously. Even if it is found that a seller is infringing on someone’s intellectual property without knowledge, we will still act and the seller’s account might receive a warning or be suspended. You should consult an attorney for help to ensure that your business has the right procedures in place to prevent IP infringement.

Steps to be taken if your account receives a warning or suspension pertaining to trademark infringement.

If you believe that a rights owner, or Jozzby bazar, has made an error when removing your product listing on the grounds of counterfeiting or trademark infringement, then please reply to the notification that you have received and provide specific reasons as to why you believe a mistake was made. You are advised to furnish copies of invoices or an Order ID (if any) which demonstrates the authenticity of the product in question. After providing us the necessary documents, we will peruse the veracity of the document and your content may be reinstated if we are satisfied with the documents furnished by you.

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